CANCELLATION POLICY

Atelier Aesthetics Policies • Cancellations: Please provide 48 hours’ notice to cancel or reschedule. Cancellations made 48+ hours in advance may transfer deposits to another appointment within the same month or up to 2 weeks later. Cancellations or changes made under 48 hours will forfeit the deposit and be charged 50% of the remaining balance. • Deposits & Payments: A non-refundable deposit is required to secure your appointment and goes toward your total. If pre-booking multiple appointments, reach out to avoid multiple deposits. Remaining balances are due at your appointment via the booking site. • No-Call / No-Shows: Clients who do not show up without notice will be charged 100% of the remaining service balance. • Arrival: Please arrive 5 minutes early. Late arrivals may result in a shortened service or reschedule. If shortened, the full remaining balance still applies. • Illness & Emergencies: Health and sanitation come first! If you’re unwell (fever, flu, COVID symptoms, contagious skin condition, etc.), please reschedule — you must be symptom-free for 48 hours. If you arrive visibly ill, your appointment will be rescheduled at my discretion. Notify me 24+ hours in advance for illness-related reschedules to transfer your deposit. Same-day illness cancellations may require a new deposit to rebook. Emergencies are handled with understanding — communication is key! If I am ever unwell, I’ll extend the same courtesy to you by rescheduling. • Booking & Waitlist: Appointments fill quickly — pre-book to secure your preferred time. If your desired time isn’t available, message me to join the waitlist or explore other options. See my Instagram Highlights named 'Policies' to see even more info & how to prep for your next appointment <3